SRR Model: System, Resolve & Raise
- J Jayanthi Chandran

- Sep 17
- 6 min read
SRR Model: System, Resolve & Raise
Title
The SRR Resilience Framework (System–Resolve–Raise): A Model for Organizational Stability and Growth under Competitive Pressure
1. Introduction
Organizations today operate in volatile environments characterized by high employee mobility, aggressive competition, and rapidly changing technologies. Loss of key personnel or material resources can destabilize operations, reduce market share, and weaken morale. Conventional risk-management systems focus largely on either internal controls or external defense, but seldom integrate both with proactive growth measures.This study proposes the SRR Resilience Framework—System, Resolve and Raise—as a structured model to build organizational strength, resolve internal and external challenges, and raise innovation and competitiveness simultaneously.
2. Observations / Contextual Data
High Attrition: Industry reports show annual voluntary turnover rates between 15–25 % in knowledge-intensive sectors.
Competitor Poaching: Surveys of HR leaders indicate that 60 % of organizations lost key employees directly to competitors in the past year.
Resource Disruption: Supply-chain or material disruption events have doubled globally since 2020.
These observations indicate that talent loss and external disruption are no longer exceptional but recurring risks.
(You can later replace or augment these figures with your own field data or published statistics.)
3. Literature Review & Gap
Existing frameworks address parts of the problem:
Two-Factor Theory (Herzberg) emphasizes hygiene and motivators but does not address system redundancy.
Resilience Engineering provides principles for redundancy and adaptability but lacks a clear link to human resource stability.
Conflict Resolution Theory and Game Theory handle disputes and competition, yet do not integrate them into a unified organizational model.
Lean/Six Sigma focuses on process efficiency but not on ethical defense or competitor exploitation.
Gap Identified: No single model synthesizes internal system strength, proactive conflict resolution and external competitive positioning while simultaneously driving innovation and employee motivation.The SRR Framework fills this gap by merging structural, behavioral and strategic perspectives into one operational model.
4. Research Body – The SRR Resilience Framework

4.1 Phase 1: SYSTEM – Building an Independent Foundation
Objective: Create a system stronger than any single human resource.
Key Component | Purpose | Implementation |
Clear Functional System | Defined hierarchies, roles & accountability | SOPs, manuals, workflow automation |
Hygiene Factors | Employee satisfaction to reduce attrition | Competitive pay, work–life balance |
Heavy Backups | Talent pipeline & financial reserves | Cross-training, AI-driven resource planning |
Rationalized Measures | Data-driven decisions | Strategic leadership dashboards |
Theoretical anchor: Two-Factor Theory; Resilience Engineering.
4.2 Phase 2: RESOLVE – Identifying & Overcoming Challenges
Objective: Neutralize internal weaknesses and external threats before escalation.
Action Area | Purpose | Example |
Root Cause Analysis | Detect & fix inefficiencies | Analyze exit reasons and policy gaps |
Fighting External Factors | Legal and strategic counteractions | NDAs, IP protection, alliances |
Competitive Intelligence | Map competitor moves | Anticipate pricing or recruitment tactics |
Liaison & Network Power | Strengthen partnerships | Government, industry associations |
Ethical & Regulatory Safeguards | Prevent exploitation | Compliance audits, lobbying |
Removing Growth Obstacles | Enable expansion | Address restrictive stakeholders |
Knowledge Sharing | Collective resilience | Active participation in industry groups |
Theoretical anchor: Conflict Resolution Theory; Social Exchange Theory; Game Theory.
4.3 Phase 3: RAISE – Outperforming & Innovating
Objective: Drive growth and innovation beyond competitors.
Key Component | Purpose | Implementation |
Management Review Meetings | Strategic clarity | Quarterly risk & performance reviews |
PDCA Cycle | Continuous improvement | Rapid adaptation to market changes |
Productivity & Quality Excellence | Superior output | Lean/Six Sigma, automation |
Vacancy Filling & Talent Retention | Rapid recovery from attrition | Succession planning, competitive benefits |
SCCM (Support & Comfort Crew Motivation) | Employee morale & retention | Mental-health support, team building |
Optimized Goal Setting | Higher strategic targets | Data-driven KPIs |
Innovation & Competitive Edge | Long-term leadership | R&D investment, patenting |
Theoretical anchor: CEMAM Model (Motivation & Adaptability); Disruptive Innovation Theory; Lean & Six Sigma.
5. Defensive Layer – Stopping Competitor Unethical Practices
Legal & Regulatory Safeguards: Strengthen contracts, IP protection, and government watchdog engagement.
Strategic Organizational Defense: Secure supply chains, track competitor impact, build alliances.
Active Countermeasures: Expose unethical behavior, influence policy, and use independent audits.
Internal Resilience & Recovery: Maintain system strength over individuals, continuous innovation, SCCM.
Long-Term Competitor Control: Make unethical behavior costly and unsustainable by outperforming and dominating key areas.
6. How SRR Enhances Problem-Solving and Decision-Making
Decision Factor | SRR Contribution |
Risk Assessment | System phase identifies and mitigates risks early |
Crisis Management | Resolve phase offers structured responses |
Strategic Growth | Raise phase supports forward-looking decisions |
Ethical Governance | Multi-layer defense reduces external influence |
Example: If competitors poach employees, SRR triggers (a) system backups and succession plans, (b) policy fixes and competitor countermeasures, and (c) recruitment of new talent plus innovation initiatives.
System Phase – Building the Foundation
Theory / Model | Scope & Relevance | HR Role |
Two-Factor Theory (Herzberg) | Basis for hygiene factors: employee satisfaction, retention and motivation beyond pay. | Ensure fair pay, safe work conditions, transparent policies; build baseline engagement. |
Resilience Engineering | Guides redundancy, adaptability and robust process design. | Develop cross-training, backup plans and flexible staffing to increase system resilience. |
SOMM (Self-Organizational Motivating Model) | Encourages self-organizing teams and autonomy. | Facilitate team autonomy through clear role definitions, minimal micromanagement, and empowerment programs. |
NAGM (Need Analysis for Growth & Motivation) | Aligns individual growth needs with organizational goals; informs talent strategies. | Conduct periodic need analysis, career mapping and create tailored development plans. |
CMFM (Comprehensive Motivating Financial Model) | Ensures financial and reward structures support retention and innovation. | Design transparent, performance-linked pay, incentives and recognition aligned with strategic priorities. |
SCCM (Support & Comfort Crew Motivation) (partial) | Enhances morale, mental-health support and team resilience as the system is built. | Establish wellness programs, mentoring networks and mental-health support channels. |
DRRM (Donor–Receiver Relationship Motivation) | Lays the groundwork for ethical knowledge-sharing and mutual support across teams. | Set up buddy systems, mentorship programs and collaborative onboarding to create donor–receiver culture early. |
MPEL (Mutual Performance Evaluation & Learning) | Establishes a two-way feedback culture at the outset; helps define fair expectations, performance metrics and learning pathways for employees and management. | Build feedback systems and fair appraisal policies; train managers to do constructive two-way reviews. |
Resolve Phase – Neutralizing Threats
Theory / Model | Scope & Relevance | HR Role |
Conflict Resolution Theory | Neutralizing internal disputes and stakeholder conflicts. | Implement grievance mechanisms, mediation training and conflict resolution workshops. |
Game Theory | Anticipate and counter competitor moves; shapes negotiation and alliances. | Support leadership with talent intelligence, workforce analytics and competitive benchmarking. |
DRRM (Donor–Receiver Relationship Motivation) | Builds ethical partnerships, knowledge transfer and loyalty. | Facilitate knowledge-sharing sessions, cross-team support groups and transparent recognition of donors. |
DVMM (Development–Value Motivation Model) | Aligns development initiatives with core values; strengthens ethical decision-making. | Integrate organizational values into all training and development programs; monitor adherence. |
SCCM (Support & Comfort Crew Motivation) (continued) | Supports teams during high-stress conflict resolution. | Intensify wellness check-ins and stress-management support during high-pressure times. |
MPEL (Mutual Performance Evaluation & Learning) | Provides structured reviews to quickly identify process gaps, misalignments and performance issues; turns conflict situations into learning opportunities. | Conduct interim reviews, capture lessons learned, and feed back insights into policies and training. |
Raise Phase – Outperforming & Innovating
Theory / Model | Scope & Relevance | HR Role |
Lean / Six Sigma | Drives productivity, quality excellence and continuous improvement. | Build training on Lean/Six Sigma, integrate quality metrics into performance reviews. |
CEMAM (Cognitive Evaluation Motivation Model) | Links cognitive assessments with motivation to optimize decision-making and reviews. | Use cognitive/skills assessments to tailor development plans and incentive structures. |
NAGM (Need Analysis for Growth & Motivation) (continued) | Informs talent development and innovation goals. | Keep updating growth plans to match new business opportunities. |
CMFM (Comprehensive Motivating Financial Model) (continued) | Ensures financial support for innovation and retention. | Offer innovation bonuses, project-based incentives, and retention plans for critical talent. |
SCCM (Support & Comfort Crew Motivation) (continued) | Maintains morale and engagement during rapid change. | Maintain high-touch communication and support systems during transformation. |
DRRM (Donor–Receiver Relationship Motivation) (continued) | Converts donor–receiver networks into innovation accelerators. | Identify and reward high-impact donors; create platforms for sharing best practices across projects. |
HEGM (Happiness–Energy–Goal–Motivation Cycle) | Sustains energy, purpose and positive culture across all three phases for long-term resilience. | Champion culture-building, engagement events, and recognition practices. |
MPEL (Mutual Performance Evaluation & Learning) | Converts performance data into innovation insights; strengthens continuous improvement culture and shared accountability for results. | Turn performance dashboards into innovation workshops; link feedback loops to process redesign. |
Conclusion
The SRR Framework (System–Resolve–Raise) emerges as a synergetic model that integrates multiple established and original motivation and performance theories into one coherent, phased approach. Rather than treating employee motivation, organizational resilience, conflict management, and innovation as isolated functions, SRR connects them through structured phases:
System builds a resilient and fair foundation;
Resolve neutralizes internal and external threats ethically and collaboratively;
Raise sustains high performance and innovation while preserving human energy and values.
By embedding widely recognised theories such as Herzberg’s Two-Factor Theory, Resilience Engineering, Conflict Resolution Theory, Game Theory, and Lean/Six Sigma alongside indigenous models like SCCM, DRRM, SOMM, NAGM, CMFM, CEMAM, HEGM, and MPEL, SRR not only consolidates best practices but also extends them. Its phased design shows how each theory complements the others: support systems feed resilience; financial and need-based motivation sustain growth; donor–receiver relationships build ethical knowledge transfer; and mutual performance evaluation transforms feedback into continuous improvement.
This synergetic integration contributes to the literature by:
Providing a multi-theory, multi-phase framework that aligns individual needs, team dynamics, and organizational goals.
Turning abstract motivation and quality models into an operational roadmap for HR and leadership.
Introducing MPEL as a bridging mechanism to make performance evaluation a driver of learning and innovation rather than a static appraisal.
Demonstrating how support, ethics, and resilience can co-exist with productivity and innovation to produce sustainable competitive advantage.
Consequently, SRR represents more than an aggregation of models; it is a comprehensive, dynamic, and self-correcting system that advances motivational and organizational behaviour research by offering a practical, scalable, and ethically grounded blueprint for modern workplaces.


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